Employment Opportunities

Assistant Box Office Manager

Position: Full Time

Responsibilities:

  • Assist the Director of Ticketing and Box Office Manager in ticketing and managing all events in Ticketmaster Archtics and Host platforms, including managing ticket inventory and artist needs such as Fan Club/VIP.
  • Act as Membership Concierge, assisting all members with pre-sales and ticket requests.
  • Co-manage Arts Access program for ticketing, including tracking requests, building all Arts Access ticket types, processing tickets, and rectifying any errors on an event audit.
  • Work shows (some nights and weekends required) and make sure that tickets are ready, scanners are working, and house management receives assistance with seating or customer service-related issues.
  • Assist in ushering shows when needed.
  • Work the Box Office window as needed.
  • Process Group Sales ticket orders and maintain relationships with Group Sales clients.
  • Communicate directly with Artist representatives on automated ticket reports, ticket holds, releases, and other additional information as needed.
  • Work with Marketing, Development, and Programming staff to coordinate holds and other promotions and process those orders as needed.
  • Produce various box office reports and artist sales reports as requested.
  • Build show-specific seating maps for shows, at the artist representation’s request.
  • Manage and submit Platinum inventory to Ticketmaster Pricing Team, monitor ticket demand, and adjust pricing and inventory as needed. Act as point contact for all increased ticket revenue options.
  • Build and manage Groupon offers, seasonal sales, and any discount offers.
  • Pull VIP lists prior to shows for venue to run VIP programs if requested and communicate with VIP buyers the details of such programs.
  • Oversee financial control policies and procedures of the Box Office.
  • Generate nightly sales reports and any additional reports required for show settlements.
  • Manage and document weekly cash deposit for the Finance department.
  • Produce all box office reports as needed.
  • Communicate directly with Ticketmaster for any event build or software implementation issues.
  • Manage user privileges, create new users and reset passwords as needed.
  • Help recruit, manage, and train ticket services staff when needed by the Director of Ticketing.
  • Assist the Customer Service Representatives in responding to calls/emails for all customer service-related issues. Manage phone system messaging for all cancellations, closures, and inclement weather announcements.

 

Requirements:

  • 2 years’ experience in a Box Office or ticketing management role.
  • Proficiency with Microsoft Office and/or Google Docs.
  • Proficiency with modern Box Office Ticketing software.
  • Strong Customer Service skills.
  • Ability to collaborate with team members in a fast-paced environment.

 

Preferred Skills:

  • Experience with Ticketmaster systems (Archtics, Host, TMOne).
  • Music/Concert venue experience a plus.
  • Not-for-profit arts experience strongly preferred.

Interested and qualified candidates should send their resumes to eubell@bergenpac.org

Box Office Associate

Job Title: Box Office Associate
Position: Part-time
Reports to: Box Office Manager(s)

Responsibilities:

  • Guest Relations; maintain superior customer service and act as a brand ambassador for BergenPAC
  • Answer phones with prompt and courteous attitude
  • Ticket Sales
  • Use of TMwin 99 to process ticket sales over the phone or in person.
  • Use of Archtics to process ticket sales over the phone or in person.
  • Cash handling and management a cash drawer of $100.00
  • Settling a balanced cash drawer and ensure cash sales prove to your cash card at the end of your shift.
  • Guarantee tickets are provided to patron via their preferred method of Mail, Will-Call, E-Mail, or SMS.
  • Will-Call
  • Retrieving patron’s tickets in the ticketing window before performance date/time.
  • Work Box Office window during performances
  • Distribution of tickets that are held in Will Call (see above)
  • Selling of tickets to patrons (see above)
  • Printing of patron’s tickets that were purchased tickets through Ticketmaster directly.
  • Reprinting Tickets as needed.
  • Process opening and closing paperwork
  • Any other responsibilities as assigned by the Box Office Managers.

Required:

  • Flexible hours - many hours for this position will be night and weekends.
  • Basic Excel/Word knowledge

Preferred:

  • Strong Computer/Technical skills
  • Previous knowledge of Ticketmaster/Archtics Programs
  • Previous Ticketing experience.
  • Bilingual – Spanish preferred

Interested and qualified candidates should send their resumes to boxoffice@bergenpac.org.

Concert Promotions/Street Team Intern

The concert promotions intern will be responsible for traveling to local businesses to promote upcoming bergenPAC shows and events. They will also be responsible for researching local communities and their downtown areas for marketing purposes. Lastly, the intern will be responsible for tabling for bergenPAC to promote the theater and the Performing Arts School. The intern will be mentored and will gain valuable experience and knowledge on the business behind a performing arts center.

Qualifications:

The ideal candidate for this position will be familiar with Microsoft Office. Knowledge of the Bergen County area is a plus. Any interest and/or experience in the performing arts industry is not required but is a plus. Interns will gain an understanding of marketing and concert promotions as well as gain hands-on experience for their knowledge and benefit. Intern must have a vehicle where they will be able to drive around to the local area.

Education and/or Experience:

  • Must be a college student and must be receiving academic credits for the internship.
  • Driver’s License and car.

 

Please email resumes to: CWoelpper@bergenpac.org

Custodial Worker

bergenPAC seeks outgoing, service-oriented, and qualified candidates for our Maintenance Team. Candidates must be able to clean, lift and move heavy objects, while working in a team structure and on their own. General duties include but are not limited to:

  • Vacuuming, mopping and/or cleaning office spaces, bathrooms, hallways, stairs, and the theater facilities
  • Emptying wastebaskets
  • Assuring adequate supplies are in bathrooms
  • Helping to remove snow from sidewalks, alleys and parking areas
  • Maintaining the cleanliness of the exterior of the building
  • Set up, arrange, and remove tables, chairs, tablecloths.

Position Requirements:

High School Diploma and prior related experience preferred. Must be 21 or older. Must have a valid driver’s license and reliable means of transportation. Good communication and interpersonal skills, as well as good client/customer service skills. Ability to follow oral and written instructions, while prioritizing multiple tasks. Basic knowledge of cleaning products. The work requires routine walking, standing, bending and carrying items weighing less than fifty pounds. Moving items over fifty pounds utilizes a team lift. Candidate must be trustworthy, hardworking, dependable, reliable, and punctual, and take pride in the job.

Interested candidates should send a resume to jthom@bergenpac.org

Front Desk Associate

Summary of Position:

The Performing Arts School is seeking an outgoing, caring, customer service oriented, experienced professional to join our team as a front desk receptionist. This is a critical role for our growing facility. This person will be the first point of contact/first impression with parents, students, donors, corporate sponsors, foundation officers, city officials, internal staff, and all clients who enter the school. This is an hourly part-time position.

Job Responsibilities

The person in this role will be responsible for attending to visitors by greeting, welcoming, directing them appropriately, and dealing with inquiries, both on the phone, by email and face to face. All customer service inquiries must be answered within 24 hours. The receptionist also notifies internal staff of visitor arrival and communicates information regarding the organization to the general public, clients and customers. Additional office responsibilities include ordering supplies for the office and kitchen area, updating the bulletin board and lounge area and making sure marketing materials are freshly stocked and the area is spotless and clean, accepting deliveries on behalf of the office and facilitating front office support.

Specific duties include:

  • Maintain a positive, fun and enthusiastic attitude at all times
  • Answer phones, emails and welcome visitors in a professional manner
  • Greet incoming guests- offer coffee/water etc.
  • Handle inquiries from parents, students and teaching artists (both in-person and by phone)
  • General administrative and clerical support
  • Prepare letters and documents as needed
  • Receive and sort mail and deliveries as well as shipping returns
  • Organize meetings as needed for internal staff
  • Tidy and maintain the reception and kitchen area
  • Stock and revise marketing collateral and materials, bulletin boards, and tv screens
  • Update, create and maintain income/sales reports and inventory reports for accuracy
  • Consistently provide enrollment updates
  • Thorough and clear understanding of classes, descriptions and attendance
  • Firm understanding of our clientele and ability to deal with a wide variety of personalities
  • Ability to help registrations either in-person, by phone or in the registration database.
  • Ensure that the phone is answered 100% of the time in a quick, warm, and upbeat manner during regular school hours.
  • Assist teachers, parents, and administration in adjusting and maintaining the studio space schedule.
  • Create and maintain relationships with all staff and students by being a warm, welcoming presence at the front desk.
  • Provide celebrity experience to both staff and families.
  • Meet weekly with the Assistant Managing Director to discuss administrative and marketing needs.
  • Be prepared in the event of an emergency, i.e. weather closing, fire alarm, building issue, and communicate properly with fire department, police department, staff and parents as necessary.
  • Maintain proper protocol for opening duties, closing duties.
  • Maintain incident reporting protocol in the case of an accident; i.e. student injury, etc.
  • Make regular rounds of the school and check on classes and teachers and ensure vibe throughout the entire building is positive and upbeat.
  • Flexibility and willingness to represent the school at off-site events is a plus
  • Other duties as assigned.

Qualifications:

  • Bachelor's degree and at least three years of administrative assistant experience.
  • Background in education and experience with students and parents is a plus.
  • Solid understanding and ability to work within Microsoft Office Suite
  • Knowledge of Ticketmaster Archtics registration database preferred; ability to learn complex registration database is essential.
  • Strong customer service skills
  • Strong reporting skills and detail-oriented
  • Supportive nature and ability to stay upbeat in difficult situations
  • Strong social media skills; ability to assist with providing social media content (pictures, testimonials, etc).
  • Strong knowledge of media platforms
  • Design knowledge is a plus but not required (I.e, experience with Adobe Creative Cloud)
  • Patience and understanding
  • Detail oriented
  • Positive attitude
  • Professional and courteous
  • Dedicated and hard working
  • Outstanding team player with good interpersonal skills
  • Ability to work in a fast-paced environment
  • Bi-lingual a plus

Schedule:

During school year (September 15-June 10): Monday thru Friday – 3:30pm to 10pm; Saturday 10am to 5pm; Sunday 2pm to 7:30pm (Sunday hours may change based on class schedule)

During the summer (June 29-August 23): Monday thru Friday – 4pm to 8pm Hours subject to change based on needs of the school.

BergenPAC is a 501c3 equal opportunity employer.

This is a part-time, hourly position. Interested candidates should send a cover letter and professional resume to bserico@bergenpac.org. No phone calls please.

Performing Arts School Intern

The Performing Arts School at bergenPAC offers undergraduate students the opportunity to intern with members of the education department. The intern will be working interchangeably between departments in efforts to contribute to the organizations goals. The intern will be responsible for working with the administrative assistant to ensure that the day to day operations run smoothly. It will also be required that the intern work with the education outreach manager to promote new and all ongoing programs for the school. The intern will also assist in maintaining a social media presence and tabling for The Performing Arts School events. The intern will be mentored and will gain valuable experience and knowledge on the business behind a performing arts school.

Qualifications:

The ideal candidate for this position will be familiar with Microsoft Office, specifically Excel and Publisher. Knowledge of Facebook and Twitter will be very helpful. Any interest and/or experience in the performing arts industry is not required but is a plus.

Education and/or Experience:

  • Must be a college student and must be receiving academic credits for the internship.
  • Driver’s License and car.
     

Application Process:  Interested candidates should send a cover letter, resume and references to Please email resumes to: education@bergenpac.org. No phone calls please.

Performing Arts School Teaching Artist

The Performing Arts School at bergenPAC is seeking highly qualified teaching artists who are seasoned experts in their respective disciplines for vocal music, musical theater dance and acting.  We are also seeking “elective” specialists, such as visual art, breakdancing, beatboxing, songwriting, and Improv. 

 

The Performing Arts School serves students ages three months to adult at its facility at One Depot Square in Englewood every day of the week after-school and on weekends.  In addition to the school itself, our robust Outreach program serves over 140 schools in Bergen County and beyond and we work with students ages PreK through 12th grade.  We offer classes, in-school residencies, assembly programs and Co-Productions.  Disciplines we offer include music, dance, early childhood, and theater.  Co-Productions consist of us putting on a fully-produced musical in a school.  Co-Productions are made up of a team of a director, music director and choreographer.  We also have a large special needs program, where we teach in-school residencies in music, dance and theater to students with special needs. 

Currently, we are seeking music, dance, acting and “elective” teachers for our 2021 musical theater summer camp.  This is an hourly part-time position.

July Camp Dates/Times:  July 5-22; 9am to 1pm; Monday thru Thursday

August Camp Dates/Times:  August 2-19; 9am to 1pm; Monday thru Thursday

Camp is ages 6-12 and will be split into two groups. 

Camp is offered in-person and virtually. 

Teacher will teach in-person in classroom and simultaneously live stream his/her class on Zoom.

Each teacher will teach two hours per day his/her specialty for music, dance and theater for a total of 8 hours per week. 

One different elective will be offered each day, so elective teachers will teach two hours per week.

 

All CDC and NJ State COVID guidelines are strictly followed.  Masks are to be worn at all times.  Teachers must be comfortable getting temperature checked and assisting with taking temperatures of students if needed.  Students will be socially distanced and split into smaller groups.  Instruction will take place inside the PAS as well as outside in the park across the street. 


Responsibilities:

  • Attendance at faculty and planning meetings as needed
  • Collaborate with bergenPAC staff on day-to-day needs of camp
  • Maintain clear communication with faculty and staff regarding schedule changes and program updates
  • Set clear artistic vision for your class and communicate this vision clearly with students and faculty/staff
  • Create age-appropriate curriculum and lesson plans in conjunction with bergenPAC staff
  • Have flexibility to update/change lesson plans as program progresses
  • Lead and teach all class sessions
  • Lead, direct and prepare for culminating performance
  • Ensure students are learning material properly
  • Collaborate with bergenPAC staff on evaluations, surveys, data collection as needed for funders

Qualifications:

  • Bachelor's degree in music, dance or theater is preferred
  • College students encouraged to apply
  • Professional experience in the performing arts
  • Teaching artist experience is a must; private lesson experience is also a plus
  • Teaching experience in urban or suburban PreK-12 schools is helpful
  • Ability to provide own transportation
  • Strong classroom management skills and ability to motivate students’ learning
  • Positive attitude, professional and courteous demeanor
  • Outstanding team player with good interpersonal skills
  • Ability to work in a fast-paced environment
  • Special Needs experience a plus but not required
  • Bi-lingual a plus
  • Pay commensurate with experience

Application Process:  Interested candidates should send a cover letter, teaching resume, headshot and sample lesson plan to education@bergenpac.org.  No phone calls please.

Production Runner/Hospitality Assistant

Interested in the music industry?  Ever wonder what goes on "backstage".  This is your opportunity!  bergenPAC is looking for qualified candidates for the Production Runner/Hospitality Assistant position. This position is part-time, hourly, and is strictly show based.  All candidates must have a valid driver's license, proof of insurance and  have their own vehicle.  Candidate must at least 21 years old.  Ideal candidate has strong local knowledge of Englewood, Tenafly, Teaneck, Hackensack and other local Bergen County communities.  Experience working at a performing arts center or production experience a plus.  Duties include, but are not limited to:

Responsibilities:

  • Transporting artist/crew
  • Dressing room set up (food and drink)
  • Dressing room hospitality shopping
  • Self starter and be able to operate with limited supervision
  • Reliable and trustworthy
  • Miscellaneous day of show jobs

 

Please email resumes to: aadamopoulos@bergenpac.org

Spotlight Advertising Sales Representative

100% Commission Payment Structure
The bergenPAC Team is looking for a self-motivated, articulate, creative and enthusiastic sales person to join our Spotlight Advertising Sales Team. Your hours are your own, your earning potential is limited only by your ability to sell. Please visit Spotlight on our website here for a virtual tour of Spotlight, our advertisers and advertising sales brochure.

Application information:
Qualified applicants please email your resume and cover letter, to: bwilson@bergenpac.org

No phone calls please. 

Security Officer

The Bergen Performing Arts Center is seeking outgoing, service oriented and qualified candidates for our Security Team.  This position is responsible for ensuring the protection of the guest of BergenPAC, employees, artists, facility and is primarily show based. This is a part-time, hourly position.

Requirements:

  • Possess solid customer-service and interpersonal skills to ensure a positive experience in resolving any situation.
  • Must take pride in one’s work and one’s appearance. Staff will be asked to wear black BPAC logoed polo shirts, black pants, black comfortable shoes and ear pieces.  Shirts are to be tucked in at all times and no hats. 
  • Must have SORA certification including thorough knowledge of crowd control techniques.
  • Protect the theater from theft or damage
  • Prior experience working as security in a theatre, performing arts center, arena, live entertainment preferred.
  • Assist House Management staff, as needed.
  • Ability to stand long periods of time.
  • Ability to lift 50 lbs.
  • Bi-lingual a plus

Qualifications:

The ideal candidate will have at least five years of security experience in a related field with an understanding of PAC security procedures and guest relations.  First responders are encouraged to apply.  Familiarity with two-way radios.  Must have the ability and interpersonal skills to effectively service guests, clients and employees. Will be a team player and self-motivator, excellent written and verbal communication skills and high energy.  Must be able to work flexible hours, which includes evenings, weekends and holidays. Must have a valid driver’s license and reliable means of transportation.  Candidate must be trustworthy, hardworking, dependable, reliable, and punctual and take pride in the job.  


Please email resumes to: malbert@bergenpac.org

Sound Engineer and Production Manager

Job Description:

We are looking for a quick thinking sound engineer and production manager to be a part of our growing team at the Bergen Performing Arts Center. We are looking for someone who can assist and support on co-productions with our outreach school program, as well as run sound at our diverse selection of live performances. This position will help the programming department and The Performing Arts School with a wide variety of events.  Some of these performances range from musicals to pop/rock style bands as well as magicians and corporate style events. As a sound engineer you will be responsible for assembling, operating, and maintaining the provided equipment used to amplify, enhance, mix, or reproduce sound.

 

Job Requirements:

  • Perform Load-In and Load-Out of equipment - must be able to lift up to 80 lbs.
  • Set up and breakdown of all equipment
  • Experience with Wireless Microphones and Body-Pack Transmitters
  • Perform duties assigned by directors, producers, performers
  • Set up, maintain and regularly inspect sound equipment
  • Collaborate with artists and other photographers or videographers etc.
  • Assist in synchronizing audio with video or stage performers
  • Test and improve sound quality
  • Add effects to audio
  • Resolve technical issues when they occur in a calm and professional manner
  • Critical Thinking and problem solving skills
  • Team player
  • Good time-management
  • Great communication skills
  • Must have 1 to 2 years of experience working with pro-audio equipment
  • College Education preferred

 

Interested and qualified candidates should send their resumes to bserico@bergenpac.org

Qualified applicants may send resume and references to humanresources@bergenPAC.org. Please include position in subject line of email. NO PHONE CALLS PLEASE.

The Bergen Performing Arts Center, Inc. provides equal opportunities for all applicants and employees without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, marital status, veteran status, handicap or disability, familial status, genetic makeup, atypical cellular or blood trait status, or any other trait or characteristic protected by law.  It is the firm policy of the Bergen Performing Arts Center to ensure that all persons receive equal employment opportunities solely on the basis of their skills, abilities, job related qualifications, competence, job performance and other legitimate considerations.

The Performing Arts School

The Performing Arts School provides arts education to students age 3 months to 21 years throughout Northern New Jersey. With classes in all types of performing arts, outreach programs throughout the state, and programming for children with special needs, every donation helps create more opportunities for new artists.

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