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Accessibility

Bergen Performing Arts Center, Inc. (bergenPAC) is fully committed to ensuring that accessibility guidelines and requirements as set forth by the federal government and state of New Jersey are implemented in as timely and efficient a manner as possible. bergenPAC has been consistently responsive to making the arts accessible for all people with disabilities and will continue to strive to provide the utmost accessible experience possible. Through bergenPAC programming, design, and service, we continue to reach out to and provide assistance and appropriate accommodation.

bergenPAC trains its staff and volunteers to encourage strong communication and the practice of effective and sensitive techniques to serve members of the community with disabilities. bergenPAC is committed to exercising best practices and outreach with employing people with disabilities, both in artistic and administrative/operational areas.

bergenPAC regularly reviews its policies and procedures to adapt, accommodate and address any issues or problems that might arise with ADA compliance and will regularly assess its progress in achieving full compliance.

For inquiries about bergenPAC's Patron Services, please contact 201-816-8160, ex. 1043 or email customerservice@bergenpac.org.

AudioFetch

BergenPAC is proud to be the first performing arts center in Bergen County to provide deaf and hard-of-hearing patrons with AudioFetch — a new, easy-to-use assistive listening system that broadcasts directly to your own smartphone! Just download the AudioFetch app from iTunes or GooglePlay, connect to our WiFi, and start listening. Hearing aid users can connect their hearing aids or ear pods to their smartphones via bluetooth, a feature that’s supported by most major hearing aid manufacturers. AudioFetch aims to simplify assistive listening, and to make your arts experience even more joyful and comfortable by broadcasting directly to your own phone.

Also, this device allows for live captioning to be seen on phones and tablets. Ask for a supervisor to get assistance connecting this to your device.

For more information, click here.

Assistive Listening Devices

Assistive Listening Devices (ALDs) can be requested from the house managers. Patrons must present personal ID as a deposit.

Audio Description

Audio Description is available for select performances for patrons who have vision loss. Describers provide a live, objective, descriptive delivery of the visual elements of a performance in between the dialogue and/or music via a small FM receiver. Reservations for this service may be made by contacting the Box Office. For information, please contact 201-816-8160 or email customerservice@bergenpac.org.
Please make your request a minimum of two weeks in advance.

Braille

Braille programs for performances and brochures are available upon request. Please contact 201-816-8160 or email customerservice@bergenpac.org to make your request. A minimum of two weeks is required for requests made for a performance.

Mobility Access

bergenPAC offers barrier-free access for patrons using wheelchairs, walkers or other mobility devices. All seats on bergenPAC's orchestra level can be reached without the use of stairs.

A limited number of wheelchairs and raised arm seats are available, and must be reserved when purchasing your ticket through the Box Office. Contact the Box Office directly for more information at (201) 227-1030.

Open Captioning

Open Captioning is available for select performances. Open captioning translates dialogue and other sounds into print and then displayed on a monitor. For information, please contact 201-816-8160 or email customerservice@bergenpac.org.
Please make your request a minimum of two weeks in advance.

Sign Interpretation

Sign Interpretation is available upon request for any performance. Please make your request a mininum of two weeks in advance. Sign Interpretation is American Sign Language unless otherwise noted. Contact 201-816-8160 or email customerservice@bergenpac.org to make your request or for more information.

Bergen Performing Arts Center, Inc. does not discriminate on the basis of disability in admission or access to, treatment of or employment in, its services, programs or activities. Upon request, accommodation will be provided to allow individuals with disabilities to participate in Bergen Performing Arts Center Inc.’s services, programs and activities. Bergen Performing Arts Center, Inc. has a designated coordinator to facilitate compliance with the Americans with Disabilities Act of 1990 (ADA) as required by Section 35-107 of the U.S. Department of Justice regulations, and to coordinate compliance with Sections 504 and 508 of the Rehabilitation Act of 1973. While the above laws mandate equal access to people with disabilities, Bergen Performing Arts Center, Inc. makes it a priority to establish a work place and environment that embraces the spirit of the law ensuring an optimal experience for all. Upon request, information will be made available in alternative formats such as Braille, large print, and/or digital file.